Shipping policy
Truxherzs Shipping Policy
At Truxherzs, we work hard to get your order to you quickly and reliably.
Processing Time
Orders are processed within 1–3 business days (excluding weekends and holidays). Once your order is processed, it will be shipped using your selected shipping method.
Shipping Rates & Delivery
Shipping costs are calculated at checkout based on your location and selected delivery speed. Estimated delivery times may vary depending on the carrier and destination.
Order Tracking
Once your order ships, you will receive a confirmation email with tracking information so you can monitor your delivery.
Shipping Delays
While we aim to meet all delivery estimates, Truxherzs is not responsible for delays caused by:
- Shipping carriers
- Weather conditions
- Incorrect or incomplete shipping addresses
- High order volumes or peak seasons
Lost or Stolen Packages
Truxherzs is not responsible for lost or stolen packages once marked as delivered. If you experience an issue, please contact the shipping carrier directly.
Incorrect Shipping Information
Please ensure your shipping details are accurate at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
International Shipping
We offer international shipping to select locations. Customers are responsible for any customs fees, duties, or taxes required by their country.
Contact Us
For questions regarding your shipment, please contact us at:
Email: truxherz@gmai.com